Prompt is our NEW ORDERING SERVICE which allows you to order drinks, ice cream, programmes etc. from the comfort of your auditorium seat. Find the menu on your seat and once you have decided what you would like, simply raise the menu in the air and one of our Front of House team will take your order and your payment there and then.

We are hoping to develop this service further and would value your feedback. If you have used Prompt and would like to let us know your experience with it please contact

Prompt will be available at:

  • Grease
  • Hedda Gabler
  • Aladdin

(Please note this service will only be available in certain areas and for certain performances).

Ice Cream Pre-Orders

If you would like to order 10 or more ice creams we can help you beat the queue! You can choose from four flavours of delicious Mackie's ice cream and pre-order in advance. All you need to do is take cash or a credit or debit card on the day and our Front of House team will bring your ice cream directly to your seat at the interval.

To pre-order your ice creams please download our form by clicking here and email it back to There's no need to pay now as we'll arrange this with you at the theatre.