Aberdeen-based company Escape have successfully won the contract to provide IT support for Aberdeen Performing Arts (APA), the company which runs the city’s Music Hall, His Majesty’s Theatre and Lemon Tree.
The contract is part of a major upgrade of APA’s IT system and Escape will now be working to enhance, develop and maintain the IT infrastructure, networks and equipment in all three venues, as well as its ticketing service, Aberdeen Box Office.
“This is part of a modernisation and investment in IT plan within APA,” explained APA finance and corporate services director Gary Craig.
“We conducted a full and open tender process and received five very good proposals from local companies.
“We were extremely impressed with the quality, costs, level of knowledge and expertise as well as customer service from Escape and are delighted to have them onboard for the next three years.”
APA worked alongside their IT strategy advisor George Dundee, director of Tullitec Ltd, on the project, with funding for the consultancy work coming from Scottish Enterprise.
Working with Escape will be APA’s recently appointed information and business systems manager Leon Gray.
The announcement comes as Escape reveals £500,000 in new contract wins. Staff numbers for the Group stand at 37 across offices in Aberdeen, Glasgow and Caithness and this is expected to grow in the coming months following these recent contract successes.
Escape Business Technologies director Robin Parkinson said: “We are delighted to be awarded this contract with APA. This is an exciting time for APA as they look to enhance the existing IT systems, in particular the ticketing service which is fundamental to the company.
“We are keen to show our full capabilities and provide APA with the highest possible customer service.
“2013 was a very successful year for Escape as we secured contracts in the construction and energy industries as well as a number in the professional services sector and, as a team, we look to exceed our high standards and strong client retention rate.”
Scottish Enterprise account manager for APA, Gordon Esslemont, commented: “We’ve been working with APA for the last couple of years across a range of projects designed to support its growth, including a recent project to upgrade its IT platform.
“With the appointment of Escape, APA is in a great position to move close to achieving its growth ambitions.”