Music Hall Access Information
We want you to enjoy your visit to the Music Hall as much as possible.
Whatever your needs we’ll offer help for you as required.
Car parking for disabled people is located –
- Golden Square
- South Silver Street
For health and safety reasons we cannot assist disabled patrons in and out of their transport or mobility equipment.
The Main Entrance
- The main entrance is on Union Street
- There is a ramp from street level to the main entrance
- A state-of-the-art sesame lift to provide access to the foyer level. This can be self-operated, staff are always on hand to assist.
- The auditorium stalls are on the ground floor
- Lift access to our balcony.
Wheelchair Users and Bookers
Wheelchair spaces and designated transfer seats
Pre-book through the box office or book wheelchair spaces online when you sign up to our <Access Register>. Contact the box office or call on 01224 641122 to update your record.
The spaces located in row T are best for anyone using a mobility scooter or large motorised wheelchair. They are slightly raised and offer a great view of the stage.
Walking sticks, crutches and walking aids can be taken into our performance spaces. Any equipment that will not fit safely under the seats will be stored by staff during the performance and brought to you at the end.
For events with standing in the stalls, those with standing tickets who find it difficult to stand for long periods of time may access the unreserved seating area at the back of the auditorium. It is slightly tiered to allow for visibility of the stage. A standard standing ticket will allow access to this seating.
The seats at the Music Hall have armrests and offer customers around 28cms legroom.
The spec of the seats state they can hold around 242lbs and are approximately 43cms wide by 41cms high.
The Music Hall has two levels, the stalls on ground level and the balcony which is accessible by lift.
Please see seating plan for lay out and highlighted wheelchair spaces.